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VANDALISM & CRIME PETITION FOR THE FRASER COAST

January 20th, 2012

Support the Petition on Vandalism and Crime in our Business Community


Recently there has been various stories in the media about the level of vandalism and petty crime that has been occurring within our community and its impact on local businesses through broken windows, graffiti and so on.

The Chamber supports the call for better resourcing of police and Council to combat this as well as the use of CCTV cameras in strategic locations and known trouble spots.

Click Here to download the petition calling for signatures that has been started by businesses in Pialba.  Once completed, please fax to 1300 886 993 or email the Chamber at admin@herveybaychamber.asn.au so we can forward your support onto the businesses organising the petition.

Please give consideration to supporting this as it is important that we as a business community make sure our businesses are secure and safe for all.

Bernard Whebell, President

Received & posted by Henry Sapiecha

WHITE PAPERS FOR BUSINESS ADVICE & GUIDELEINES IN IMPROVING SERVICE AND MORE MONEY IN THE TILL

April 19th, 2011

Customer Support

in a Mobile and Social Media World

February 24, 2011 by Richard Kaplan


A Mobile, Social Media World.

A new survey from SupportIndustry.com reveals that mobile devices and social media are forcing a major paradigm shift in the customer support industry.* Why most support operations will adopt a mobile support strategy in 2011
* Directions for social media support
* The future of web chat as a support channel

To learn more about the speaker, Rich Gallagher, click here.

To be amused by more mash-up illustrations by Mike Licht, visit here.

Right-click the link and choose “Save As” to download.

How Support Behaviors Are Changing for Mobile and Social Media Environments (PDF)

You will need Adobe Acrobat Reader installed in order to view this PDF document. To download it, click here.


You might also be interested in the following research:

Customer Service: A Keystone of Your Corporate Revenue Strategy (PDF)