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October 19th, 2011


The Fraser Coast Opportunities partnership continues to gain momentum as it works towards delivering a network of support for businesses across the region.

Please help us broaden the network of support by forwarding this enewsletter to a business colleague.

Click here for the latest issue to be sent directly to your inbox.

» Airport master plan will attract investment
» BOOST your business is here!
» Work for Queensland mining & gas jobs expo
» Fraser Coast major projects
» BUSINESS PROFILE: Whale City Butchery
» Current opportunities to tender

Airport master plan will attract investment

The Fraser Coast has set itself as a major player in the aviation industry with the adoption of the Fraser Coast Airport Master Plan 2011-2031.

The plan will guide the development of the airports for the next 20 years to ensure they are safe, competitive and attract development.

This plan will allow the Fraser Coast to firmly position itself as an aviation industry hub for aircraft maintenance and refurbishment and aggressively pursue new business,” Fraser Coast Mayor Mick Kruger said.

Council estimates that if the airport precinct was developed to its full potential it would generate 1,432 jobs and inject $71 million into the local economy stimulating the construction industry; creating jobs; attracting new, technology based businesses to the region; and positioning the Fraser Coast as a front runner in regional development initiatives.

More information can be found at

BOOST your business is here!

Don’t miss the launch of BOOST Your Business, the Fraser Coast Opportunities small business package to take place as part of the Business Hervey Bay networking evening to be held on Friday, 21 October from 5.30 to 7.30 pm at the WetSide Cafe and restaurant.

As part of the BOOST Your Business package, Council asked businesses to offer services to new and established small businesses as they set about achieving their goals.  Services available include accounting, legal, advertising, financial and banking, business coaching and mentoring.

The BOOST Your Business package is an ongoing initiative of the Fraser Coast Opportunities partnership and interest can be registered at any time following Friday’s launch by completing the webform located at

Business Hervey Bay fosters a strong sense of community, while providing a social atmosphere for business people to mix and mingle. It is a free service offered under the Hervey Bay Chamber of Commerce. You don’t have to be a chamber member to attend and events are open to business owners, managers and staff.  Entry is by gold coin donation.

More information can be found at or

Work for Queensland mining & gas jobs expo

The Work for Queensland Mining and Gas Jobs Expo is just days away and will be held at the Brolga Theatre in Maryborough on 28 October.

The expo is an opportunity to showcase to mining company executives the region’s capacity to service their industry with employees, goods and services and is being organised by the Queensland Government in partnership with regional councils and major mining and gas industry employers.

Major mining and gas industry employers will be on hand to provide job seekers with information on current job opportunities, the range of jobs and careers available in the resources sector; industry pay, conditions and lifestyle and future job opportunities.

Resources sector training providers will provide free training and career information and will outline the training options available to pursue a career in the mining or gas industry.

For more information on the Work for Queensland Mining and Gas Jobs Expo and the Work for Queensland initiative, visit

or call 1800 773 048.

The Fraser Coast is bustling with activity as work on the following projects progresses:

Chinese Garden:

Work has commenced on the construction of a Chinese Garden within the grounds of the Hervey Bay Botanical Gardens. The Chinese garden will be visible and accessible from Elizabeth Street and will be bordered by Dayman Street.  The works are being completed internally by Parks Coordinator Glen Rae and his team.  An order has been sent to China to supply authentic ‘Chinese’ components for the garden.  These authentic pieces will be included within the main entry with dragon and phoenix statues, bluestone flooring and a feature wall.  The contemplation court, fountain and moon gate will also feature the authentic Chinese pieces.

Hervey Bay Animal Refuge:

With the completion of the Maryborough Animal Refuge, plans are now underway to construct a new facility for Hervey Bay.  This facility will be constructed off Cicada Lane and will comprise blocks of kennels similar to Maryborough, as well as a new refuge administration facility.

Hervey Bay Community Centre:

Construction of the new Hervey Bay Community Centre is progressing and it is expected to be completed late November 2011.  The facility will be the home of the Hervey Bay Neighbourhood Centre who will be managing the complex.  More than 20 community groups will also call the centre home.  The centre will give Hervey Bay another venue for functions.  An accredited day care centre will also be housed within the building.  The outdoor area of the facility will include a long timber seat that is being constructed with timbers recycled from the iconic Urangan Pier.

Maryborough Aquatic Centre:

Win Constructions Queensland, a local company, has been awarded the contract for the redevelopment of the Maryborough Aquatic Centre.  A new 50 metre pool, new hydro therapy pool and a new children’s play area will be part of the redevelopment.  Work will be done on the current heated 25 metre pool.  All current dressing sheds and administration centre etc will be demolished and replaced with new modern facilities.  Construction has commenced and it is expected the works will be completed mid 2012.

Tiaro Medical Centre:

Construction of the Tiaro Medical Centre is well underway taking over the site of the old Tiaro Shire Council administration centre.  The centre will house doctors in general practice and will be used by associated medical agencies in consultant capacities.  The centre is scheduled for completion in October.

Hervey Bay Cultural Centre:

The tender for the construction of the Hervey Bay Cultural Centre has closed and the tender assessment process is underway.  At the completion of this process the successful tenderer will be announced and construction of Stage 1 will commence almost immediately.  Stage 1 will include the Regional Art Gallery and Interpretive/Discovery Centre. The facility when completed will sit opposite the new Hervey Bay Community Centre.

Maryborough Special Needs Centre & Toy Library:

Construction has commenced on the redevelopment and extension of the Maryborough Special Needs Centre & Toy Library in Lennox Street Maryborough.  The redevelopment will give much needed extra space for the centre with the construction of a large storage area.  The new area will have complete PWD access.  Local construction company, Metcalfe Constructions, was awarded the contract.

BUSINESS PROFILE: Whale City Butchery

Gary Richards, Hervey Bay Business Awards 2011 Retailer of the Year and sole owner of Whale City Butchery is leading the way in embracing new opportunities for existing business.

Recognising the need to develop your business as the economic climate and ways of doing business change, Gary has recently added an online ordering facility to the factory and 2 shop fronts operating under the Whale City Butchery banner.

This unique facility is supported by free delivery for orders over $50, and includes delivery to homes outside of Hervey Bay once per week.

Despite never having gone online or been one to send emails, Gary works on the basis that, “you’ve got to try anything and everything to try and survive”.

In addition to opening a new avenue for his customers, Gary has spent the past 12 months exploring the opportunities that exist for him as the resource sector booms on the doorstep of the Fraser Coast.

In early September 2011, Gary attended the Surat Basin conference and personally experienced how other industries can leverage and benefit from the boom in the resource sector.

It was eye opening to see for myself how things operate on a mine site and I would encourage other business owners and stakeholders to do the same thing” Gary said.

Gary is continuing to research how his business can become involved in supplying meats to the mines and hopes to soon add them to the list of testimonials he has received as a result of supplying locally to the likes of the Torquay Hotel, Kingfisher Bay Resort and Wide Bay Institute of TAFE.

The recent accreditation of Whale City Butchery as a member of the Industry Capability Network (ICN) is sure to help Gary as he continues to work towards ensuring the continued sustainability of a local business that has been in operation for the past 23 years.

More information:

Contact the Whale City Butchery on 4128 3841 or see their website

Current opportunities to tender

There are currently no opportunities to tender.

More information:

Go to to monitor opportunities that may arise.

Received & published by Henry Sapiecha


December 8th, 2010

Smart Business Bulletin, Office of Fair Trading, Queensland Government

December 2010

Message from the Minister

Welcome to a special ‘Australian Consumer Law’ edition of the Smart Business Bulletin.

The introduction of the Australian Consumer Law on 1 January 2011 will bring a number of important changes to the Queensland marketplace. For the first time businesses trading across state borders will be regulated by a single set of rules, and consumers will enjoy a broader range of protections covering a greater range of transactions.

This special edition is designed to give you an overview of the Australian Consumer Law and how it may affect your business.

For more information visit

Peter Lawlor MP
Minister for Tourism and Fair Trading

Introduction to the Australian Consumer Law

On 1 January 2011, a single, national consumer protection and fair trading law will commence across Australia. It will mean that businesses only have to comply with one fair trading law, regardless of where they are located in Australia.

The Australian Consumer Law (ACL) replaces the Commonwealth Trade Practices Act 1974 and large sections of Queensland’s Fair Trading Act 1989. The new Commonwealth Act will be called the Competition and Consumer Act 2010.

The ACL is designed to:

  • reduce costs to business, as they will only need to comply with one set of national laws
  • enable the confident participation of consumers in markets in which both consumers and businesses trade fairly
  • improve consumer wellbeing through consumer empowerment and protection
  • foster competition.

It is essential that businesses and legal practitioners familiarise themselves with the new legislation to ensure compliance from 1 January 2011.

A series of guides are available, covering:

  • consumer guarantees – an updated set of rights and remedies, similar to Queensland’s current refund and warranty laws
  • sales practices – provisions relating to door-to-door trading, telemarketing, the unsolicited supply of goods and services, lay-by agreements and how goods and services are priced
  • avoiding unfair business practices – advice on avoiding activities that constitute misleading or deceptive conduct and false or misleading representations
  • product safety – a new national regime will commence as part of the ACL
  • unfair contract terms – a court will be able to void unfair terms in standard form consumer contracts.

From 1 January 2011, you will be able to order hard copies of these resources from the Queensland Government bookshop.

What’s changing for Queensland businesses?

The provisions of the ACL are drawn from Australia’s existing fair trading laws, so most businesses will already be familiar with many parts of the ACL.

For Queensland businesses, there are a few significant changes:

  • Lay-by agreements must now be in writing and clearly expressed in plain language. If a consumer terminates a lay-by agreement, the business may only charge a reasonable termination fee (one that covers its costs).
  • A business cannot display a price that is only part of the total cost of an item, without also displaying the total cost as prominently as the part cost. For example, if a consumer must sign a two year contract to qualify for a particular deal, you must display the minimum cost over the two years of the contract, not just a monthly cost.
  • The provisions for door-to-door sales have changed. A consumer is now entitled to a 10 business day cooling-off period. To assist businesses with the transition to these new rules, a business may comply with either the ACL or the pre-existing Queensland laws, up to 30 June 2011.
  • A national regime for product safety will be introduced. Governments will have increased power to issue safety warning notices to the public, issue temporary or permanent bans on unsafe products and compel a business to recall an unsafe product. Anyone involved in the supply chain of a product who becomes aware that it has caused death or serious injury/illness must notify the ACCC.


In early 2011, fair trading experts will be conducting seminars for businesses and consumers throughout Queensland.

Business’ new obligations under the law will be discussed, and fair trading experts will be available to answer your questions.

The seminars are free and open to anyone. Places are limited, so please RSVP by filling in the online form.

Date Town/Suburb Location Time
Mon 31 Jan Brisbane Ground Floor, Primary Industries Building
80 Ann St, Brisbane City
Businesses: 5:15pm and 7:15pm
Wed 2 Feb Cairns Holiday Inn Cairns
Cnr Esplanade and Florence Street
Consumers: 5:30pm
Businesses: 7:00pm
Mon 7 Feb Brisbane North Kedron/Wavell RSL
375 Hamilton Road, Chermside
Consumers: 5:30pm
Businesses: 7:00pm
Wed 9 Feb Mt Isa All Seasons Verona Hotel
Cnr Marian Street and Camooweal Street
Consumers: 5:30pm
Businesses: 7:00pm
Thu 10 Feb Townsville The Shoredrive Motel
118 The Strand
Consumers: 5:30pm
Businesses: 7:00pm
Mon 14 Feb Brisbane South Pacific Golf Club
430 Pine Mountain Road, Carindale
Consumers: 5:30pm
Businesses: 7:00pm
Wed 16 Feb Rockhampton Rockhampton Leagues Club
Cnr Cambridge Street and George Street
Consumers: 5:30pm
Businesses: 7:00pm
Mon 21 Feb Toowoomba Shamrock Hotel Motel
4 Ruthven Street
Consumers: 5:30pm
Businesses: 7:00pm
Tue 22 Feb Gold Coast Quality Hotel
Sunshine Boulevard, Mermaid Waters
Consumers: 5:30pm
Businesses: 7:00pm
Wed 23 Feb Caboolture Centenary Lakes Function Centre
Riverview Street
Consumers: 5:30pm
Businesses: 7:00pm
Mon 28 Feb Sunshine Coast Maroochydore Surf Club
34-36 Alexandra Parade, Alexandra Headland
Consumers: 5:30pm
Businesses: 7:00pm
Tue 1 Mar Hervey Bay Hervey Bay RSL and Services Memorial Club
11 Torquay Road, Pialba
Consumers: 5:30pm
Businesses: 7:00pm
Fri 4 Mar Ipswich Metro Hotel Ipswich International
43 South Street
Consumers: 5:30pm
Businesses: 7:00pm
Mon 7 Mar Mackay Quest Mackay
38 Macalister Street
Consumers: 5:30pm
Businesses: 7:00pm
Thu 10 Mar Longreach Longreach Civic Centre
96A Eagle Street
Consumers: 5:30pm
Businesses: 7:00pm
Mon 14 Mar Roma Roma Explorers Inn
Warrego Highway
Consumers: 5:30pm
Businesses: 7:00pm

Video resources

A general introduction to the ACL, focusing on consumer guarantees and sales practices, was presented on 26 October. Click here to watch the video.

A product safety presentation, discussing mandatory reporting and recalls, was hosted on 12 November. Click here to watch the video.

A training module for businesses, focusing on consumer guarantees, has been produced by the Australian Competition and Consumer Commission. Watch or download the video here.

Received & published by Henry Sapiecha


October 8th, 2010



Hi there,

We’re getting together for some fun and networking on Friday 15th October at the Kondari. Sponsors this month include Bendigo Bank and Fraser Coast Parasailing. Hope to see you there as usual 5.30pm to 7.30pm. Gold Coin donation. You can find out more about our sponsors by checking out the Business Hervey Bay website and clicking on their names. Please forward this email on to anyone you know who is in business and would like to network with us. Cheers.

Find out about this months Business Hervey Bay

Received & published by Henry Sapiecha


August 13th, 2010

CCIQ Business Updates.

you have problems viewing this eNewsletter please use this link:

Chamber of Commerce Queensland and Industry Queensland Business Update
30 July 2010

Commonwealth Bank CCIQ Pulse Survey of Business Conditions
June Quarter 2010

This quarter has seen a dramatic downturn in business confidence and conditions

at both a State and National level with all indicators falling sharply. This confirms

fears from the last quarter that the Queensland and Australian economies may not

yet be clear of the effects of the global economic uncertainty and outlook.

What is apparent from the June Pulse Survey is that more than ever, business and

consumer confidence and economic and political uncertainty have a profound

impact on the stability and performance of our economy. In the three months to

June 2010 a number of significant policy decisions and events including the

announcement and subsequent scrapping of the Resource Super Profits Tax,

the change of leadership in Federal Parliament and the ongoing speculation

on the federal election have culminated to depress consumer spending and

business profitability and growth.

CCIQ brings the above and attached information to your attention and kindly

requests you to take this into account in your deliberations over coming months.

Graph - 12 month outlook for Queensland and Australian economies

> Click to forward this email to a friend or colleague

Further information

For further information please contact the CCIQ Policy Team by calling

07 3842 2267 or email

Commonwealth Bank logo

Contact t: 07 3842 2267 | e: | w:

This email was sent to

from Chamber of Commerce & Industry Queensland

Recieved & published by Henry Sapiecha


June 21st, 2010

This is your LAST CHANCE

to register for the

Rachael Bermingham Power-Call

to discover how to INSTANTLY get

national media coverage…

Are you ready to learn the ‘insiders’ secrets?

Would you like to get media coverage to catapult your credibility and business to the next level and INSTANTLY BOOST your sales?

Then join Rachael Bermingham and Ben Angel on Tuesday 22nd June at 10am for this one-time-only Power-Call as they discuss proven strategies for getting vital media coverage and how best to leverage it in your business to convert prospects to clients.

Rachael Bermingham is the author of 5 bestselling books in the last 4 years and is regarded as the #1 female self-published author in Australia and the co-author behind the phenomenally successful 4 Ingredients Cookbook series.

Whether you’re new to attracting media for your business or an experienced pro, this Power-Call will propel your media campaigns to a whole new level of impact and income.

On the Power Call you will learn simple techniques and strategies for getting you and your business into the limelight and how to leverage media to catapult your sales, credibility and get on television and in magazines nationwide, plus;

  • The BIGGEST mistakes people make when trying to get publicity
  • The SECRET to having media knock your door down
  • How to LEVERAGE media to catapult your sales through the roof
  • And, the SINGLE most important thing you must know about getting television exposure


with Ben Angel and special guest Rachael Bermingham
Tuesday June 22nd, 10am – 11am EST.
60 Minute Tele-Seminar That Will Change Your Business Forever!
Learn More & Reserve Your Spot Now



Received and published by Henry Sapiecha


February 18th, 2010

Bundaberg – Fraser Coast

Keep Australia Working Newsletter        Issue No.3, February 2010

aust gov logo white on black

Keep Australia Working is a Commonwealth Government Initiative to provide on the ground support and focus in twenty priority areas across Australia assessed as at higher ris


k during the current Global Financial Crisis.

BACK TO SCHOOL AND BACK TO WORK Already it is February and we are all well back into work and kids back to school.  It highlights to me how little time we have to ‘get things done’.  Hence, my early priorities for 2010 include working closely with the Keep Australia Working Advisory Committee to finalise and implement the Regional Employment Plan.  This will aim to further mitigate the economic downturn in the region, respond quickly to any other impact, such as job losses, and seeks to establish a collaborative framework to reinvigorate the economy in the Bundaberg -Fraser Coast, mitigating against future downturns.

Importantly, the advisory committee have strongly voiced a focus on providing opportunities to retain our youth and to “talk up” the Wide Bay region to encourage economic growth and investment and hence further job opportunities.


I will be hosting a meeting of hoteliers and restaurateurs to discuss apprenticeship opportunities for young people on Tuesday 9th February 4.00pm in Hervey Bay, Wednesday 10th Feb at 10am in Bundaberg and at 3.00pm in Maryborough.  This is an initiative of the Queensland Hotels Association, in conjunction with William Angliss Institute, with an aim of local employers hearing about the benefits of the additional Apprenticeship Kickstart bonuses available until the end of February. The focus of this meeting will be Chef and Cook apprenticeships. It would be good to see some apprenticeship opportunities come from this meeting.


We strongly encourage employers in the Bundaberg – Fraser Coast to take advantage of this incentive bonus to provide much needed opportunities for youth in our region.

It’s not too late for employers who take on an apprentice into a traditional trade between 1 December 2009 and 28 February 2010 to receive the $3,350 Apprentice Kickstart Bonus from the Australian Government. The Kickstart Bonus targets apprentices aged 19 years and under. To get more information on the Apprentice Kickstart Bonus talk to your local Australian Apprenticeship Centre. If you do not know the name of your local Australian Apprenticeship Centre, contact me and I can put you in touch.


Construction is underway in schools throughout the region for many of the projects approved for funding under the Building the Education Revolution (BER) initiative. I am keen to get local businesses involved in the fit-out and finishing of these projects and I’ve been in contact with the Queensland Government person managing these projects so we can maximise opportunities. Local businesses interested in finding out how to tender for this work should attend the Major Projects Forum (see below).


I’m linking with AIEMnet to present a Major Projects Forum to provide local building and construction businesses and Manufacturing and engineering firms in the supply chain with information on how to engage with and tender for Government business as well as other major projects.
The confirmed dates are 23rd February  in Maryborough and 24th Feb  in Bundaberg with both sessions running from 3.00pm to 5.30pm. There will be a range of speakers from government departments and industry, including Santos, to provide information on major projects and how to become involved. If you are interested, or know of others that might be interested in attending please contact myself or Mark on the numbers listed below.


The latest Intergenerational Report released on 1 February 2010 confirms that Australia has an ageing population which will only increase over the next few decades.   The challenge for Governments and employers is to increase productivity while utilising the available resources.  Certainly keeping older workers in the workforce for longer is an important strategy, however there are many who are not in the workforce who would like to be.

Older workers are a much underutilised resource.  Most employers are aware of the figures on the ageing population, however many, while aware of the benefits of older workers, have not been successful in engaging them in terms of recruitment.

Check out the website , an Australian owned and operated national jobs board with many thousands of registered jobseekers over the age of 45 years searching for employment.

My School

The long awaited My School website went live on 28 January 2010. This site allows schools, parents, students and communities to search the profiles of almost 10,000 Australian schools. My School is run by the independent Australian Curriculum, Assessment and Reporting Authority (ACARA). We all know that the performance of schools is greatly affected by a range of student and school characteristics. The My School website allows and encourages comparisons with schools that are statistically similar in terms of a range of factors known to affect performance. This site allows people to see how their school is doing when compared with similar schools. Education is so important for our young ones. It is up to us as a community to make sure our young people get the best education they can. Have a look at the website at

CENTRELINK JOBS EXPO – UPDATED Below One of the major events for 2010 will be the Bundaberg Centrelink Jobs Expo. The expos are designed to create a ‘jobs marketplace’, bringing together employers and job seekers. They provide information about, and access to, local jobs and job pathways as well as financial management information and information about government and community services. Jobs Expos held in other Priority Employment areas have been hugely successful with many employers and thousands of people attending on the day, with hundreds of jobs on offer.  As soon as we have a confirmed date I will let you know so you can claim the date in your diary.

UPDATE – Date Claimer – We now have a (nearly) confirmed date for the Centrelink Jobs Expo:

May 19 2010.

I’ll provide you with more details closer to the time.  In the meantime, note the date (19th May) in your diary.

Should you have any queries about this event please do not hesitate to call Mark Rowland on the numbers below.  I will provide further updates in future newsletters as they come to hand.


Assessment of the Round Two Jobs Fund applications is nearly complete. We have some excellent applications from our region, so I am hoping for some good news soon. The wait is nearly over.


Another website of interest to parents is the http// website which provides information on different types of child care and how to access help with child care costs There is a database to help find local child care services. There are links to other websites about children’s health and wellbeing, parenting and family support services. The first five years of a child’s life are so important. This is when they do their most important learning. Did you know that children develop most of their intellect, personality and skills by the age of five? Access to high?quality early education is one of the best ways to ensure the best future for our children. Investing in our children benefits them through the development of their cognitive, emotional and social skills and by achieving sound health and well being.


Last month I reported that there will be two new programs commencing in the district to support youth.

I identified that the new providers would be:-

Partnership Broker(PB) – Community Solutions, and  Youth Connections (YC) – Bundaberg Skills Centre.  I should have mentioned that for the PB services Community Solutions will work in a consortium with United Synergies, and for the YC Bundaberg Skills Centre Trading as Impact Make Your mark will work in a consortium with Fraser Coast TESS and South Burnett CTC.  This enables the providers to be able to deliver across the large region that they have to service.

Australian Jobsearch

Did you know that is the country’s largest free online jobs site? While the site will be very familiar to JSA providers and jobseekers, employers may not know that they can also use the site. Unlike other web?based recruitment sites, Australian Jobsearch allows employers to advertise their jobs free of charge. Employers can also manage applications from candidates online through the application tracker tool or browse for staff to fill their jobs. This is the largest free board in Australia and ranks fourth among the top job boards. Visit the site today, register your details (including ABN) and try it out.

GIDARJIL Cultural Festival

To celebrate the symbolic ceremony of the Memorandum of Understanding between the Gurang and Gooreng Gooreng

peoples, the Traditional Owners of the Port Curtis Coral Coast Native Title Claim area.

Welcome the cultural exchange Whanau (Family) New Zealand Maori guests from Te Kuiti, and enjoy the traditional and cultural festivities and activities organised for the day.

When: Friday, 5 March 2010

Time: 10am – 4pm

Where: Edina Street, Lions Park

Bundaberg North QLD 4670

Live entertainment: Traditional dance performances,

Indigenous band, Local Indigenous art/artefacts for sale Local informative Expo displays – GBRMPA / DERM Language interpretative display, Children’s activities Traditional Kup-muri lunch

RSVP: 07 4130 7700

by Friday 19 Feb for catering


Feel free to contact myself or Mark if you want to discuss anything to do with the Keep Australia Working Initiative, noting I am on the road most of the time so email is perhaps better for me.

Email contact details:-

phone 0412 772 307 Ph 4617 8609; Mobile 0417 655 962.

Regards, Jason Millward and Mark Rowland